FAQ – Calm A Pet Candles


Do you use the raw form of beeswax in your candles and what is the difference between natural-colored and white beeswax? 

We use beeswax sourced from our local beekeeper in its natural form. The natural beeswax is usually melted from the "cappings" or by-product wax of the honey extraction process. As much honey as is possible is removed. The mixture of wax and honey is then heated. The wax rises to the top and the remaining honey is drained off. The beeswax is filtered to remove foreign objects. At this point, the color may range from light lemon yellow to a light golden brown. The difference in color is primarily due to how light the wax was in the comb which the honey was extracted from. The white wax is more highly refined. The bleaching of beeswax is most often done chemically.

Will Calm a Pet Candles burn longer since they are blended with beeswax?

Not necessarily. Beeswax is, a long-burning wax; however, other factors that affect burn time are these: the ambient temperature of the room the candle is burning in for example, colder air means longer burn time. 

Why does my soy candle look frosty? 

Frosting is a natural characteristic of soy. It is not a flaw. Frosting does not affect the scent throw or the burning properties of the candle.  Frosting is a particular crystal growth of vegetable oils. It will cause the candle to look dry, which is simply a characteristic of that crystal structure, but has nothing to do with the candle "drying out". To minimize frosting, try to keep your candle out of direct sunlight and florescent lighting. Even changes in the weather can cause additional frosting. It is almost impossible to stop the soy wax from blooming which is another term used for frosting.

Why are there wet oil spots on top of my soy candle?

Since soybean wax has a lower melting point, it can release excess (fragrance) oils which it cannot hold (usually due to extreme temperature changes due to shipping - i.e. going from hot trucks to an air-conditioned environment or going from cold trucks in the winter to heated stores). You can leave it or wipe it out with a tissue or paper towel. Sweat from soy candles does not affect the burn quality and generally the sweat drops will not show up again after your first burn. For optimum performance of soy candles, please store in a cool area out of in-direct and direct sunlight. Also, it can be caused by the scent sweating or separating out of the soy candles.

 Why is it important to trim the wicks?

 By trimming the wicks 1/8 of an inch will keep the candle burning without any black soot and it will give your candles a longer burn time. When a wick gets too long it cannot draw wax all the way up to the top of the wick. Therefore, the wick itself will start to burn.

 What is a wick dipper and why does it help to create a soot free candle as well as a much better scent throw throughout the entire candle?

A wick dipper is a long thin hook tool used to push your wick under the wax pool, preventing the occurrence of any smoke. Avoid blowing out or smothering your candle flame to prevent any soot buildup. Your wick will also be coated with the scented wax, which means that each and every time you light your Calm a Pet Candle you will enjoy the beautiful scent throw of your desired fragrance throughout the entire burn time to the very end. 

What is candle tunneling and how can it be prevented? 

 Tunneling is when your candle exhibits a crater effect in the middle of the candle that becomes deeper and deeper with each burn. The way to prevent tunneling is to ensure that you have burned the candle until the melt pool of wax is completely liquified across the top layer of the candle. Repeating this step with each burn time will create an even burning candle all the way through.